Terms of Service | Arhonason

I. Policy Overview

Welcome to the official website of Arhonason.

These Terms of Service define the rights, responsibilities, and standards that apply when you browse our website, use our services, and purchase our apparel products.

We believe that transparency and trust are essential to creating a reliable shopping experience. By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Arhonason reserves the right to update or modify these terms at any time. Any changes will become effective once published on this page. We recommend reviewing this page periodically for the latest information.

II. Product Information

Arhonason is committed to providing accurate and detailed information about our products, including:

• Product images

• Fabric details

• Size specifications

• Product features

• Care instructions

We strive to present our products as accurately as possible. However, due to differences in device screens, lighting conditions, and display settings, actual product colors may vary slightly from images shown online.

Size Information

Each product includes a detailed size guide. Due to manual measurements and different garment designs, measurements may have a tolerance of approximately 1–3 cm, which is considered normal.

Product Materials

All material information is provided based on production standards. Slight variations may occur between production batches, but these differences do not affect the overall quality, appearance, or wearing experience.

Inventory Availability

Product availability shown on our website is updated regularly. In rare cases, inventory differences may occur due to high demand or system delays. If an item becomes unavailable after purchase, we will contact you promptly and provide an appropriate solution.

III. Orders and Contract Formation

When you place an order through the Arhonason website, you are submitting a purchase request.

After receiving your order:

• An order confirmation email will be sent to acknowledge receipt.

• Your order will be officially accepted once shipment confirmation has been issued.

• The shipping confirmation email represents the completion of the purchase agreement.

Arhonason reserves the right to cancel or refuse orders in situations including:

• Incorrect product information or pricing errors

• Incomplete or inaccurate shipping details

• Suspected fraudulent payment activity

• Other circumstances requiring order cancellation

If an order is cancelled, we will notify you through the email address provided during checkout.

IV. Pricing and Payment

Currency

All prices displayed on the website are shown according to the selected currency during checkout.

The final amount charged may vary depending on your payment provider, exchange rates, or financial institution policies.

Price Changes

Arhonason reserves the right to adjust product prices at any time.

Confirmed orders will not be affected by future price changes.

Payment Methods

We accept major international payment methods, including:

• Credit cards

• Debit cards

• PayPal

• Other secure payment solutions available during checkout

All payment information is processed through secure payment systems. Arhonason does not store complete payment card details on our servers.

V. Shipping and Delivery

Shipping details are explained in our Shipping Policy.

General shipping information:

• Worldwide shipping is available.

• Orders are usually processed within 1–3 business days.

• Tracking information will be provided after shipment.

• International orders may be subject to customs procedures and local regulations.

Customers are responsible for any customs duties or import taxes required by their country.

VI. Returns and Exchanges

Arhonason aims to provide customers with a satisfying shopping experience.

Customers may request returns under the following conditions:

Return Period

Return requests must be submitted within 30 days after receiving the order.

Return Conditions

Returned items must:

• Be unused and unworn

• Remain in original condition

• Include original packaging and tags when applicable

• Include valid order information or proof of purchase

For hygiene reasons, certain personal items may not be eligible for return.

Return Process

To request a return:

1. Contact our customer service team with your order number and return reason.

2. Wait for return authorization and instructions.

3. Ship the item according to the provided return instructions.

4. Provide tracking information when available.

Refund Processing

After receiving and inspecting returned items, approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

VII. Product Quality Guarantee

Arhonason is committed to delivering quality apparel.

If a genuine manufacturing defect occurs under normal use, please contact us with details of the issue.

Quality-related concerns may include:

• Manufacturing defects

• Damaged seams

• Serious product issues caused by production

Issues caused by improper use, incorrect washing, accidental damage, or normal wear are not covered.

VIII. Intellectual Property Rights

All content on the Arhonason website, including:

• Brand logo

• Images

• Product descriptions

• Graphics

• Website design

• Original content

is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without written permission from Arhonason.

IX. User Responsibilities

When using the Arhonason website, you agree to:

• Provide accurate personal information.

• Use the website only for lawful purposes.

• Protect your account information.

• Avoid activities that may damage website security or operation.

Users are responsible for activities performed through their accounts.

X. Disclaimer

Arhonason makes every effort to ensure that website information is accurate and up to date.

However, we cannot guarantee that all information is completely free from errors due to technical updates, supplier changes, or external circumstances.

Arhonason is not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including:

• Natural disasters

• Transportation disruptions

• Government restrictions

• Customs delays

• Other force majeure events

XI. Privacy Protection

Arhonason respects your privacy.

Personal information collected during browsing, purchasing, or communication is used only for:

• Order processing

• Shipping arrangements

• Customer support

• Service improvement

We do not sell or rent customer information to third parties.

Information may only be shared with necessary service providers, such as payment processors and logistics partners, to complete your order.

XII. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Hong Kong Special Administrative Region.

Any disputes relating to these terms, website usage, or product purchases should first be resolved through friendly communication.

If an agreement cannot be reached, disputes will be handled according to the applicable courts of Hong Kong.

Brand Name: Arhonason

Company Name: HONGKONG KATE LIMITED

Company Address: FLAT/RM 602 6/F KAI YUE COMMERCIAL BUILDING NO.2C ARGYLE STREET MONGKOK KL

Website: www.arhonason.com

Email: arhonason@gamil

Arhonason — Effortless Style, Thoughtfully Designed.